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Hardware Certification Statement

At this point in time, Core Group Training does not offer training on the hardware repair of MacOS, iOS, TVOS and WatchOS units. The certification training is aimed quite specifically at technicians working in an Apple Authorised Service Provider, and hence we have opted not to offer this training at this stage.

The most important thing to understand about the AppleCare ( hardware exams ) is that successful completion of the AppleCare exams. It doesn't mean that Apple has authorized you to perform repairs or to conduct business directly with Apple or on Apple's behalf.

The purpose of the certification exams is to perform a validation of the skills of technicians, Apple will authorize service providers to perform repairs and conduct business directly on Apple's behalf.

For certification on Apple products, see


For information on becoming an Apple Authorised Service Provider, you will need to apply to Apple directly via the email address below:


You will also need to review the requirements here:


Our training team can offer you certifications in software support, however we have no plans currently to run hardware training via our training provider. For other possible providers of AppleCare training, you can review our partner Learnquest's webpage:


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